The information you send us via the contact details on this website, in particular via the email address info@bagb.es to contact the website owner or via the Tawk application on this website for users to chat with our team, will be treated by the website owner only for the purposes of being able to respond to or track what you request. This will be in particular by electronic means to the email address you supply on the corresponding form, or by another means you indicate, where appropriate, including electronic.

If you do not send us such data, we will not be able to respond to your request or your reply to the extent necessary; we reserve the right at all times not to process incomplete applications. Your data must be truthful and up to date, by keeping us informed of any changes to them.

These data will not be used for other purposes or be transferred to third parties or internationally (except as detailed below, with respect to the Tawk application communication system data), without prejudice to the subsequent processing of your data that may be necessary from your request, about which we will inform you in due course prior to their processing. We will not make automated decisions or perform any profiling with them. We will maintain our duty of secrecy, and apply the corresponding security measures to them. They will be kept for the entire period necessary to attend to your requests and will be duly blocked during the period of our responsibility.

The legal basis for the processing of your personal data is your consent, which you may withdraw at any time, without affecting the legality of the processing based on the consent prior to such withdrawal. You can exercise your rights of access, rectification, deletion, limitation, objection and portability of the data, as well as for them not to be subject to automated decisions, by contacting the “Brugueras, Alcántara & García-Bragado, Abogados” Data Protection Department at Calle Córcega 270, ático (esquina Balmes), 08008, Barcelona, by supplying the corresponding identification within the limits according to current regulations. This is without prejudice to your right to be able to contact a control authority, including the Spanish Data Protection Agency (www.agpd.es – located at Calle Jorge Juan, nº 6, 28001, Madrid).

The Tawk application is from the British company “Tawk.to Ltd” (with registered offices at “71-75, Shelton Street, London, United Kingdom, WC2H 9JQ”) and its parent company in the US (“Tawk.to Inc.”, with its registered office at “187 East Warm Springs Rd, SB298, Las Vegas, Nevada, 89119″), and allows users to chat with the website owner. This is based on our legitimate interest to enable such communication with you in the sense of article 6, paragraph 1(f) of the General Data Protection Regulation, and we inform you that the website owner signed a service agreement with the British company “Tawk.to” and its parent company in the US to use the Tawk application (which you can consult under https://www.tawk.to/terms-of-service/), by which your data will be processed by these companies (as processors) on their servers in Great Britain; however, it includes the possibility of their international transfer to the United States and to other countries through the subcontractors detailed here: https://www.tawk.to/data-protection/sub-processors/. For this purpose, the agreement for the provision of the service includes the signature of the third party in charge of processing, which you can consult here: https://www.tawk.to/data-protection/dpa-data-processing-addendum/. Consequently, your use of this communication medium implies your acceptance of the conditions of use offered by the Tawk application in relation to your data to be processed as detailed here: https://www.tawk.to/privacy-policy/ and in the way we also show in our Cookies Table.

Finally, you will find full details of the processing of your data by cookies in our  Cookies Policy.

Contact for questions about this Privacy Policy

If you have any questions about this Privacy Policy, you can contact the website owner at info@bagb.es.